Success Newsletters

In May 2012, an icon in the hair industry and one of my mentors, Vidal Sassoon, passed away. This edition features some of my pivotal lessons from this great man.

This month shares some musings from Twitter.

This months article tells the story of a young boy with the courage to stand up to discrimination and bias.

This month’s newsletter features an article on th “Big 5” game changers based on the “Big 5” game from South Africa.

This newsletter speaks to the importance of practice as a tool to your success.

Shares a personal story of receiving world class customer service, and the lessons to be learned.

What would you do if failure was not an option? Important lessons can be learned from the story of the spanish explorer Hernando Cortes who left the instruction to “burn the boats”…

Greetings, I am back after my summer break and ready to go for the busy fall season. Lots of travel planned and some local dates…more

Peak performance is a commitment to your physical/mental/spiritual being and to your personal growth and development at all times. Peak performance, in my opinion it is not something you can switch on and off; it is what you commit to and strive for always. It is not just about business and achieving goals. It is also about balance between work and family, friends and fitness. Finding the right combination for each of us is personal, but I will share with you 6 Characteristics that have worked for me along the way.

As I travel around the world, is it just me, or does customer service get worse? In my observation there is too much inconsistency, people not taking responsibility for their role or sticking too closely to their job description. I am seeing too many people not taking a pride in what they do or the people they service.