We live in a world where ordinary is the norm in most cases, where customer service is average at best. Thankfully there are exceptions, and I would like to share one WOW experience I had recently.
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Success Newsletters
Reproduced with permission of the author. Charles Marcus is an international motivational speaker. For more information on Charles, please visit his website at www.cmarcus.com. Copyright 2007-2011. All rights worldwide reserved.
Each newsletter includes feature articles, recommended reading, quotes and other valuable information.
Click the links below to read a full length newsletter.
Vol. 13, Number 3 July August 2014
Vol 14, Number 2 March-April, 2014
Charles shares his perspective on 5 things that have contributed to his success as a speaker. His ideas transcend the speaking industry to other industries and roles.
...read moreVol 14, Number 1, January 2014
January – the start of a fresh new year. This is a wonderful time to take stock and reflect on the year gone by, the triumphs you achieved, the times you shared with family and friends, the good choices you made in business. But in order to grow and develop both personally and professionally, you also have to look back at and acknowledge the things that challenged you, the things that did not go so well.
There is nothing wrong with setbacks, in fact, I believe that if we don’t have obstacles to overcome along the way we won’t learn and grow. Thomas Watson, the founder of IBM, once said, “If you want to increase your rate of success, you better be prepared to increase your rate of failure.”
...read moreVol 13, Number 5, November-December 2013
Everybody knows about Steve Jobs and Steve Wozniak, two boys in their 20’s who chose to leave promising careers with computer gaming innovator, Atari, to take a risk to start Apple. Few, however, are as familiar with the 40 year old who also left Atari for Apple, to play the role of the maturer and responsible business partner to the innovators.
...read moreVol. 13, Number 4 July-August 2013
There is a saying in Latin that goes: Nil Satis Nisi Optimum. In English it means “nothing but the best will do”. This resonates with me, and says it all. Here are eight things WINNERS do that they have in common.
...read moreVol 13, Number 3 May-June 2013
This edition gives you 9 principles that focus on excellence.
...read moreVol 13, Number 2 February March 2013
I am a big fan of Les Mis. I have seen the stage version around the world six times and enjoyed it each time. Out of curiosity and skepticism, I recently watched the movie, and found it excellent as well. Anne Hathaway, the USA born actress who picked up the Best Supporting Actress award at the recent Oscars, was full of passion. Her outstanding performance as Fantine and her version of “I Dreamed a Dream” was impactful and inspirational.
There are many lessons we can take from Anne Hathaway, both in business and life, in her winning the prestigious role of Fantine in the movie:
...read moreVol 13, Number 1 January 2013
2013 The start of a new year. This is a wonderful time to take stock and reflect on the year gone by, the triumphs you achieved, the times you shared with family and friends, the good choices you made in business. But in order to grow and develop both personally and professionally, you also have to look back at and acknowledge the things that challenged you, the things that did not go so well. here is nothing wrong with setbacks, in fact, I believe that if we don’t have obstacles to overcome along the way we won’t learn and grow. Thomas Watson, the founder of IBM, once said, “If you want to increase your rate of success, you better be prepared to increase your rate of failure.”
...read moreVol 12, Number 7 September-October 2012
This month demonstrates the difference between measuring your contribution by task or by outcome.
...read moreVol 12, Number 6 Summer 2012
Kevin Durant may not be a household name to many people outside of basketball followers, but he has a story about commitment and dedication that is worth telling.
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