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The 6 Definitive Laws of Customer Service Excellence

Today, it takes a lot to win the heart, mind and loyalty of your customer. You have to build trust, nurture the win-win relationship, and your entire focus needs to be on making your customers feel so important and special that they would not want to go anywhere else; then, and only then, will they go beyond just wanting your product or service to recommending you to others as well.

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Date Added: August 23, 2011 | Comments (0) | Filed under: Articles


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