The EIG
Newsletter Volume 1: Number 2: March/April 2001.
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Welcome to
the EIG (Empowerment International Group) personal and professional development
newsletter. This newsletter is published every two months and is FREE
of charge for recipients. The goal is to give you thought provoking
articles, interesting stories and information.
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In this
edition:
1. A lesson in Values
2. Good Advice
3. Determination
4. Recommended Reading
5. Quotes
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A
LESSON IN VALUES
In 1973 I
went to work as a trainee hairdresser for the world famous Vidal Sassoon
Company. I was just starting out in the business and I was responsible for
washing the hair, sweeping the floor, making the coffee…all the good jobs.
One day
the world famous Vidal Sassoon, himself, came to visit the salon. We were all
so excited. Can you imagine, here was a person who was a celebrity; he was in
the media all over the world and he was also our CEO. When he came into the
salon to meet the team he did not go first to introduce himself to the senior
stylists or to management but, to our amazement, he came way to the back of the
salon to talk to us first, the rookies who washed the hair, who swept the
floor.
Vidal
Sassoon taught me a valuable lesson that day. He showed me what values and
leadership were all about. He showed
that no matter what you do in an organization, everybody is equally important.
He demonstrated that everybody should be treated with the same respect and
common courtesy, no matter what their title or position is. He made all of us
feel so special and important that day as he introduced himself: “Hi, I’m Vidal
Sassoon, its great to have you on our team, thank you for your valuable
contribution.” We felt so wanted and appreciated. He demonstrated for me what
integrity truly is. He never forgot where he came from, where he had started
out in the business on his rise to meteoric fame.
I believe that this is what we are all looking for in our
own lives whether on a personal or professional level, five simple values:
Respect is
about treating people as equals, showing that they matter and that you value
what they contribute to your life.
Getting respect is a natural consequence, but to get respect, you have
to earn respect. Show people you really care about them and they will care
about you.
I cannot
stress the value of loyalty enough, in a world where sometimes people are
fickle and superficial. Show loyalty to
the people in your life. Stand by them through thick and thin, in the bad times
as well as the good.
Courtesy
Treat others’
as you would like to be treated, politely, kindly and with consideration. You
can never be too courteous to people. Always be gracious and make people feel
special and important.
Reputation
is what people believe about you, what they say about you. Humility is keeping yourself grounded
despite the curves the world throws you, the success you may achieve and how
people perceive and speak about you.
Excellence
is not about position, it is about action.
Even if your role is to wash hair, your goal is to be the best hair
washer there ever was. Strive for
excellence in everything you do.
Vidal
Sassoon lived by these values. He cared
about his people, and you know what? His people really cared about him. He
treated all his employees with kindness and consideration. He was not only a
person of tremendous success, but more importantly, he was and is still to this
day, a person of tremendous significance.
Your values
may not include all of these five, but what is important is to recognize what
your values are and then stand by those values and live by them no matter what.
Charles M.
Marcus: Copyright 2001
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GOOD
ADVICE
Weight-Loss
Systems executive Jenny Craig stays focused and maintains confidence in herself
at all times. For this she thanks her father.
“ My dad
used to say to me all the time: you can do anything or be anything you want.”
With
encouragement and support like that, Jenny planted the seeds to her success as
she was growing up and now runs one of the most successful weight-loss and
wellness companies in the world.
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DETERMINATION
He grew up with a stuttering
disability.
He finished bottom of his class at
school.
He twice failed his college
entrance exam.
He lost the parliamentary election
of 1899.
He lost another election in 1922.
He resigned from office in 1929
after his party was defeated.
He was an outcast from his
political party for the next 10 years.
He even inspired a book: A Study
in Failure
Then at the age of 63 he lead
Great Britain to its greatest victory in World War II.
Despite
all his setbacks, he went on to be recognized as one of the greatest statesman
and orators of all time, to be knighted by the Queen, and is one of the most
quoted people in history. His important contributions impacted the course of
the 20th Century.
His name
was Sir Winston Churchill.
He lived
his life as in a speech he made on
October 29, 1941 to the boys at Churchill's old private school in Harrow,
England: "Never give in--never, never, never, never, in nothing great or
small, large or petty, never give in except to convictions of honour and good
sense.”
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RECOMMENDED
READING
Family
Wisdom from The Monk Who Sold His Ferrari by Robin S. Sharma
In this
imaginative and thought provoking book, Robin Sharma inspires you to become a
family leader, a parent who encourages your children to dream.
100 Ways
To Motivate Yourself by Steve Chandler
This book
is filled with great ideas for changing the way you think, contains some
excellent personal stories and is a very easy read.
Speak and
Grow Rich by Dottie and Lily Walters
Many of
you have expressed an interest in pursuing a career in professional speaking.
This is the marketing bible for speakers, I have used it over and over again as
have many of my speaking colleagues. Make sure you get the new updated and revised
edition.
Inside The
Magic Kingdom: Seven Keys to Disney’s Success by Tom Connellan
This book
describes seven principles for the Disney Corporation’s incredible success
according to the author. This book fascinated me. It gives the reader a real insight
into the culture and values of Disney. The detail and focus on service for the
visitor to the Magic Kingdom is to be admired and is a model for any
organization.
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QUOTES
“ You can
learn much from those who have gone before you. But never be afraid or hesitant
to step off the accepted path and head off in your own direction if your heart
tells you that it’s the right way for you.
Always believe
that you will ultimately succeed at whatever you do, and never forget the value
of persistence, discipline and determination.
You are
meant to be, whatever you dream of becoming."
Edmund O’Neil
The crime
is not failure.
The crime
is not to give triumph a chance.
Huw Wheldon
Lots of
people want to ride with you in the limo, but what you want is someone who will
take the bus with you when the limo breaks down!
Oprah Winfrey
There are
no secrets to success: don’t waste time looking for them. Success is the result
of perfection, hard work, learning from failure, loyalty to those for whom you
work, and persistence.
General Colin Powell
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With kind regards and to your success
Charles Marcus
Charles M. Marcus is a professional speaker, trainer and
writer. His work takes him across Canada, the United States and Great Britain.
For more information on his programs and how Charles could benefit your
organization or association please contact:
The
Empowerment International Group
72 Willesden Road,
Toronto, Ontario CANADA M2H 1V7
Tel: 416-490-6744
Fax: 416-490-6344
E-mail:
charles@cmarcus.com
Copyright © 2001 Charles M. Marcus: All rights worldwide
reserved.
Permission is granted to reproduce this newsletter in whole
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Charles
Marcus is a professional speaker, trainer and writer. To subscribe to his FREE
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